
FAQ
Dzebonde Q&A
1. What materials are your jewelry made from?
Our jewelry is crafted from carefully selected materials, including sterling silver, gold-plated metals, stainless steel, and premium stones, depending on the product. Please refer to each product page for specific material details.
2. Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States.
3. How long does shipping take?
Orders are typically processed within 1β3 business days. Delivery usually takes 7β12 business days within the United States.
4. Can I track my order?
Yes. Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery.
5. What is your return policy?
We offer a 30-day return policy for eligible items. Products must be unused and returned in their original condition and packaging.
6. How can I contact Dzebonde?
If you have any questions, please contact our customer support team.
Email: support@dzebonde.com
Phone: +1 (305) 707-1439